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OHQ's documents suffice proof of a cost that is payable unless they are revealed to be inaccurate. Consumer will certainly utilize its reasonable efforts to inform OHQ of any kind of invoice dispute within fourteen (14) days of invoice of an invoice, following the procedure laid out in Section 15. If Customer disputes an invoice, the invoice must remain to be paid in a timely manner nevertheless OHQ will credit or refund Consumer if it is later on fairly determined by OHQ or pursuant to the disagreement resolution procedure outlined in Area 15 that the billing was wrong and the Consumer is qualified to a credit or reimbursement.
Such revisions might consist of, without restriction, changes for the Membership Costs or Usage Charges for OHQ Paid Providers, modifications to the use allowances included in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will certainly take effect after sensible development created notification is provided to Consumer (for example, by being published to the OHQ Website), except that any kind of such modification that influences a Selected Paid Solution will apply to Customer starting at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ gives notification of such modification to Client according to Section 16.8.
If Client does not end its use any type of affected Selected Paid Solution prior to the effective day of such revision, Client will certainly be deemed to have consented to such modification relative to such Selected Paid Service. (b) If a Rates Strategy picked by Client is discontinued, OHQ will supply Consumer with practical advancement notification of no much less than thirty (30) days and Customer will certainly be provided the alternative of selecting a brand-new Pricing Strategy from then-current pricing plans used by OHQ.
For avoidance of question, this paragraph does not use to modifications to the Catalog, which are attended to in Area 7 (cheap virtual receptionist).1. Consumer stands for that all information given by Client and its customers to OHQ (including, without restriction, all call details and details relating to Customer's Bank card) is exact, up-to-date and full at the time it is supplied to OHQ
Consumer should in all times abide by all laws, policies, criteria and codes suitable in connection with its usage of OHQ Offerings and the Client's supply of its item and solutions to its callers. Customer will not utilize any kind of OHQ Offerings to engage in, or to encourage or assist others to participate in, any type of prohibited or deceitful tasks.
If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Consumer will incur the suitable Subscription Fee for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Requested Termination Date, or must Client not specify a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.
Where Client terminates according to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Use Credit will certainly be retained by OHQ for future use by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be accountable at all for addressing telephone calls, taking or delivering messages, or carrying out any various other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might terminate Consumer's Account and Client's access to the Account.
(e) Complying with termination of any type of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's practical prices in processing the reinstatement) Details accumulated by OHQ from Client and its callers might be used, disclosed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as might be changed periodically.
The Controller thus assigns the Cpu relative to processing activities carried out in the training course of the arrangement of assistant services. OHQ and Customer acknowledge and concur that the Processor goes through the adhering to commitments: The Cpu will conform with the relevant Data Defense Rules and should: (a) just act upon the created guidelines of the Controller and make certain those acting under their authority do the very same; (b) guarantee that individuals processing the information are subject to a task of self-confidence; (c) use its finest endeavours to guard and secure all personal information from unauthorised or unlawful processing, consisting of (but not limited to) unintended loss, destruction or damage; (d) make sure that all handling satisfies the demands of the GDPR and associated Data Security Regulation; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior authorization of the Controller; educate the Controller of any intended modifications concerning Sub-Processors; they implement a composed agreement containing the same information security obligations as laid out in these Terms; recognize that any failing on the component of the Sub-processor to follow the Information Defense Rule, the Cpu continues to be totally accountable to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in giving subject access and enabling information subjects to exercise their civil liberties under the Data Defense Rules.
The Controller will perform adequate and appropriate onboarding and due persistance checks for all Processors, with a full evaluation of the mandatory Data Security Law needs. The Controller will confirm that the Processor has sufficient and documented procedures for information violations, data retention and data transfers in position. The Controller shall obtain proof from the Processor regarding the: (a) verification and dependability of the staff members made use of by the Cpu; (b) any type of certifications, certifications and plans as described in the onboarding procedure; (c) technological and operational steps utilized in safeguarding the Personal Data; and (d) treatments in position for enabling information based on exercise their rights, consisting of (yet not limited to), subject accessibility requests, erasure & rectification procedures and restriction of processing steps.
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