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OHQ's records suffice evidence of a fee that is payable unless they are revealed to be wrong. Consumer will use its affordable efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of receipt of an invoice, adhering to the process detailed in Area 15. If Client disagreements a billing, the billing has to remain to be paid in a timely manner however OHQ will certainly attribute or refund Client if it is later fairly identified by OHQ or according to the disagreement resolution procedure described in Area 15 that the billing was incorrect and the Customer is qualified to a credit history or refund.

Such revisions might include, without constraint, adjustments for the Subscription Charges or Usage Charges for OHQ Paid Services, adjustments to the usage allocations included in the Rates Strategies, and discontinuation of Prices Strategies. (a) Each such revision will certainly take result after reasonable advancement composed notice is provided to Customer (as an example, by being posted to the OHQ Internet Site), other than that any kind of such alteration that impacts a Selected Paid Solution will relate to Client beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such modification to Consumer based on Area 16.8.

If Consumer does not end its use any damaged Selected Paid Service prior to the efficient day of such modification, Customer will be deemed to have actually accepted such revision relative to such Selected Paid Service. (b) If a Pricing Strategy chosen by Client is discontinued, OHQ will supply Customer with practical advancement notification of no less than thirty (30) days and Client will certainly be offered the alternative of choosing a new Pricing Strategy from then-current pricing strategies supplied by OHQ.

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For avoidance of question, this paragraph does not put on modifications to the Cost List, which are resolved in Area 7 (virtual answering service).1. Customer stands for that all details offered by Customer and its callers to OHQ (including, without constraint, all get in touch with info and information pertaining to Customer's Bank card) is exact, updated and full at the time it is supplied to OHQ

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Client should in all times abide by all legislations, regulations, standards and codes appropriate in connection with its use OHQ Offerings and the Client's supply of its product and solutions to its callers. Consumer will certainly not use any kind of OHQ Offerings to engage in, or to motivate or help others to take part in, any type of unlawful or illegal tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Consumer will sustain the suitable Subscription Fee for the brand-new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Asked For Termination Date, or should Client not state an Asked for Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be preserved and the OHQ Offerings offered to Customer until the last day of the Final Paid Solution Term (subject to reinstatement costs under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit will certainly be retained by OHQ for future use by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Service, OHQ will certainly not be responsible by any means for answering calls, taking or delivering messages, or doing any other activities in link with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may end Customer's Account and Customer's access to the Account.

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(e) Following discontinuation of any type of OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Information accumulated by OHQ from Client and its callers might be utilized, disclosed and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Site ("") and as may be amended every now and then.

The Controller hereby appoints the Processor with regard to handling tasks taken on in the training course of the provision of receptionist services. OHQ and Consumer acknowledge and concur that the Processor goes through the adhering to responsibilities: The Cpu will abide with the pertinent Data Security Laws and need to: (a) only act upon the written directions of the Controller and make sure those acting under their authority do the very same; (b) ensure that people refining the information undergo a responsibility of confidence; (c) utilize its best efforts to secure and safeguard all personal information from unauthorised or unlawful processing, including (however not limited to) unexpected loss, devastation or damage; (d) make certain that all processing fulfills the requirements of the GDPR and associated Information Protection Legislation; (e) make sure that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior authorization of the Controller; educate the Controller of any type of desired modifications concerning Sub-Processors; they carry out a written contract having the very same information defense responsibilities as set out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Information Protection Laws, the Processor remains fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and permitting data topics to exercise their legal rights under the Data Defense Regulations.

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The Controller will accomplish ample and proper onboarding and due persistance look for all Cpus, with a full assessment of the necessary Data Defense Law needs. The Controller will confirm that the Cpu has sufficient and recorded procedures for information breaches, data retention and data transfers in position. The Controller will acquire proof from the Cpu regarding the: (a) verification and reliability of the workers utilized by the Cpu; (b) any type of certificates, certifications and plans as referred to in the onboarding process; (c) technological and functional steps made use of in securing the Personal Information; and (d) procedures in position for permitting information topics to exercise their civil liberties, consisting of (however not limited to), subject access requests, erasure & correction treatments and constraint of handling actions.