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Phone calls are addressed by Australian telephone call centre employees, then the messages sent as an email which I can respond to in turn. The receptionists obtain to understand your business and can field most questions on the spot.

OfficeHQ has been one of the ideal service and lifestyle decision I have ever before made. OfficeHQ have actually been extremely expert, receptive and effective in dealing with the phone calls for the charity I function for.

Their customer solution team (I have actually recently been managing Amanda & Holly) are unbelievably useful and receptive. I value the commitment and appreciate the energy when doing their task. I can not talk extremely sufficient of this group. 5 celebrities for Holly & Amanda! And after that 5 celebrities to the function group that are outright specialists when responding to the telephone calls coming through from our consumers.

We would not have actually expanded and been successful as an online store without the solutions of OfficeHQ. We pertain to OfficeHQ as the 'voice of our company', a partner that does an excellent job every solitary time driving sales queries to us rapidly by email and message, enabling us to respond swiftly.

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We have been a customer of OfficeHQ for a number of years. We have actually been using OfficeHQ efficiently as our incoming telephone call centre for over 5 years now. Running a web solutions company calls for a consumer phone line which always obtains answered, no matter what time of the day, or just how many phone calls come in at the very same time.

We are pleased that OfficeHQ has actually ended up being the appropriate option - virtual office reception services. We have been delighted with OfficeHQ. Our reception solution was easy to set up and the payment prepares range sensibly. The solution has provided us with a much more specialist means of handling enquiries than merely sending potential customers to message bank.

The reception team are polite and well-spoken, which boosts our brand and supplies the assumption that we are always readily available. It actually takes the pressure off me knowing OfficeHQ will address my call if I can't, or if I'm on one more telephone call. OfficeHQ receptionists truly listen to my callers and send me a message outlining what the call was relating to.

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It's a great service and highly advised. Considering that engaging the solutions of OfficeHQ over three years back, our team of psychologists have the assurance of understanding that, when we are not available, the phones will certainly be addressed by a specialist OfficeHQ assistant in a cozy personal manner. Our practice has all the benefits of a specialized assistant, without the too high expense of utilizing and training another team member.

They really carry out as a smooth extension of the practice, reacting to employ a truly professional and caring method - virtual receptionist for small business. In property our consumers call in between 8am and 8pm, well outside common business hours. We require to be entirely positive that all our client phone calls are reacted to quickly

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I actually think engaging an assistant on team could not match the solution OfficeHQ offers. The cost-benefit of utilizing OfficeHQ for a small company like ours is amazing; it has all the benefits of a full time receptionist, without the price or need to handle another personnel. OfficeHQ has provided a very beneficial solution over the last 5 years.

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The solution works and rate efficient and we see OfficeHQ as an essential part of our interaction strategy. I would very advise OfficeHQ to anybody who is searching for a specialist inbound telephone answering solution! We have actually been using OfficeHQ's services for several years currently and it's of the highest possible criterion.

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We are a 40-year-old business and OfficeHQ have actually been a godsend to us. I extremely advise to any service looking for a great answering system, phone call OfficeHQ.

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A great deal of firms require their phone calls to be responded to just when they are not able to take the call themselves. If you step out of the office for an hour or your internal assistant goes to lunch, is on leave or is active on one more call and you have multiple telephone calls coming in at the one time.

In such instances our receptionists will after that address the phone as if we remained in your workplace. You're constantly in control and can relax knowing you will certainly never miss out on an additional essential telephone call once again!.

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